About Us

TEAM EVENT HUB

Our team, in Australia, Vietnam and New Zealand, continues to strive to build a world class cloud application.

At Event Hub we believe  in a small, highly skilled,  extremely focussed team. 
Our team has very little overhead, we automate standard transactions where-ever we can. We “walk the talk.”

There is not a single individual in our team that does not have highly specific technical skills and our overhead costs are extremely low. We pass that on to our customers.

If you want competitive advantage – 

let us share our expertise in modern cloud computing.

We can prove this in one 30 minute demonstration.



About Us

What we do?

Event Hub is the Event Relationship Management platform, that helps organisations manage premium inventory and hospitality services across venues and events. The platform leverages modern cloud software technologies to connect venue, organisations and event stakeholders – streamlining business event logistics, end-to-end.

Our Vision

To ride the wave of cloud and SAAS computing thereby re-imaging the way Venues, hirers, members and corporates collaborate to achieve a “sensational event  experience”.

Our Mission

Our mission is to digitally transform events end-to-end by developing a platform that delivers a superior client experience and increases operational agility in servicing premium clients.

Our Story

In 2011 and following a major client need, Rob McQuade and Dion Brant of Turnkey Management Group Pty Ltd (TMG) searched globally for a hospitality management system but ultimately couldn’t find a complete solution to meet all the needs.
There were lots of systems that different various transactional or other tasks, but nothing that completed the full cycle of logistics and services and certainly none that pulled all of the necessary information together.
Some systems looked after venues, and some looked after clients – all around the same set of events and activities – but completely disconnected.
2013
2014
2015
2016
2017
2018
2019
2020
TMG shared an office with Scott Hyde, founder and CEO of Vendormax who had some 25+ years of experience in logistics, supply chain and cloud software having developed Vendormax. Given no apparent solution to the client need, we discussed the possibility of building an end to end digital supply chain platform for events in the cloud.
We mapped out processes and presented it the client…they loved it and what is today known as Event Hub was born. We went live with our Beta V1 in November 2012…
As we continued to test our product-market fit theories three(3) recurring themes became apparent;

Disconnected Systems

Event stakeholders, venues, clients and their guests, were not digitally connected. In environments like this stakeholders are often connected in manual ways like email, fax or phone calls. Physical paper-based tickets are registered and posted. The activities were manually repetitive, time-consuming and often fraught by human error.

Unpackaged Services

Limited aggregation of services like tickets, catering, parking resulted in disjointed customer experiences that negatively impacted utilisation and client/guest satisfaction. Especially when it came to event rescheduling and cancellations where event organisers had to access multiple systems or contact different suppliers to manage the change.

Multiple Tools

Event organisers were frequently seen manually copy/pasting between spreadsheets, emails and other disconnected tools. Increased event activity only compounded the problem resulting in greater operational inefficiencies, costing organisations time and money.
From Day 1, we have focussed on and continued to build a product that is singularly focussed on these industry challenges. Starting with a sole developer, Event Hub is now a team of over 15 full-time employees located in Australia and Asia Pacific. We know and understand the business of events and have substantially grown not only our development but also our support team and are proud of being now being renowned for delivering unparalleled support to our customers. Don’t take our word for it, have a look at what our customers say.
Today, over five-thousand events have been managed through Event Hub. More than one million people have been invited, seventeen thousand orders have been placed and more than an estimated $125M worth of services processed through the platform.
A fully evolved, end to end events platform is a tremendous goal and has been a huge task, but we’re not finished yet. We continue to commit to listening and responding to our customer request for new and better features and capabilities and we release updates every two weeks.
Event Hub has matured to be a sophisticated and holistic Event Relationship Management (ERM) platform for some of Australia’s biggest venues, most high profile sporting bodies and largest companies, that seamlessly integrates with ticketing providers and service providers, as well as other hospitality systems giving our clients the distinct advantage of having ALL of the tools necessary to run their premium event activities while surfacing insights to help their business relationships grow.

Scott, Rob & Dion

Co-Founders

24×7 SUPPORT WHEN YOU NEED IT MOST!

Events just don’t happen during office hours, out-of-hours, weekends, public holidays we’re there for you!

Help Centre

Overviews, step-by-step tutorials and FAQs Available 24 x 7

In-App Live Chat

Message our support team in real-time Available 9am – 7pm AEST Monday to Friday

Ticketed Support

Urgent assistance with ticketing Special weekend and after hours support Available 24×7
0

Tickets Delivered

0

Events Organised

0

Happy Customers

0

Invites delivered

CONTACT US FOR A CONFIDENTIAL CHAT

Deliver a better customer experience for your VIPs

Event Hub is a holistic platform that gives your team all of the needed tools to run premium event activities while surfacing insights to help your business relationships grow in ways you never thought were possible.

SUBSCRIBE NOW

Copyright © 2022 Event Hub.
INTERESTED?
OK! What type of customer are you?
VENUE/HIRER MANAGEMENT

I am a venue or arena

I run many events across many facilities & physical spaces

I manage Suites/boxes, rooms or VIP seats

I SELL tickets and distribute them to others

I may be a venue owner, Team / Hirer or an agent.

EVENT MANAGEMENT

I am a corporate of an organization that manages events and guests

rather than SELL tickets, we issue complimentary tickets to

Employees, partners, sponsors, or key customers.